Cancellation Policy
We know plans change. This page explains how cancellations and changes to a booking are handled.
Last updated: 15 November 2026
Standard bookings
You can cancel free of charge up to 48 hours before your pickup time.
Cancellations made later than 48 hours before pickup, and changes to the booking made at short notice, are handled case by case by our team.
Weddings, events and peak season
For weddings, events, film or photoshoot bookings and peak-season dates, cars are often reserved well in advance. Different cancellation or advance-payment terms may apply. These will be shared with you in your quotation before you confirm.
Outstation and multi-day tours
For outstation trips and Rajasthan tour packages, the terms in your quotation apply. Please check them before you confirm.
How to cancel or change a booking
- Call or WhatsApp us, or write to us from the contact page
- Share your name, pickup date and the details of the booking
- Wait for our confirmation of the cancellation or change
Refunds
If you have paid an advance and your cancellation is eligible for a refund, we will refund the eligible amount to the original mode of payment. The refund amount and timing will be confirmed to you when the cancellation is accepted.
If we cancel
If we are unable to provide your booked car and cannot offer a suitable alternative, we will tell you as early as possible and refund any advance you have paid.
Questions about this page? Please contact us.
