Privacy Policy
This policy explains what information we collect on shaanluxurycars.com, why we collect it and how we handle it.
Last updated: 15 November 2026
Information we collect
When you use our booking or contact form, we collect the details you type in:
- Name, phone number and email address
- Pickup and drop-off locations, date, time and trip type
- Vehicle or service you are interested in
- Any message you write to us
We also receive basic technical data that every website receives, such as your IP address, browser type and pages visited, through our hosting provider.
How we use your information
We use your details to reply to your enquiry, confirm availability, prepare a quotation, arrange your chauffeur and car, and contact you about your booking.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
How enquiries are handled
Form submissions are sent to our enquiry email address and may be stored in our business email and booking records so that we can serve you.
We take reasonable steps to protect this information, but no method of transmission over the internet is completely secure.
Cookies and third-party services
Our forms use a session cookie to protect against spam and forged submissions. We do not use this cookie to track you across other sites.
Our pages load fonts, icons and images from third-party services (such as Google Fonts, Font Awesome and Unsplash), and the contact page shows an embedded Google Map. These providers may receive your IP address when your browser loads their content, under their own privacy policies.
If we add analytics or advertising tools in future, we will update this page.
Phone, WhatsApp and email
If you contact us by phone, WhatsApp or email, we keep that conversation as part of your booking record.
How long we keep your information
We keep enquiry and booking information for as long as needed to serve you and to meet our business and legal record-keeping needs.
Your choices
You can ask us to correct or delete the personal information you have given us, or to stop contacting you, by writing to us at the email address shown on our contact page. We will act on reasonable requests, subject to any records we must keep by law.
Children
Our services are for adults. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Questions about this page? Please contact us.
