Terms and Conditions
These terms apply when you enquire about or book a car with Shaan Luxury Cars. By booking, you agree to them.
Last updated: 15 November 2026
Our service
Shaan Luxury Cars provides chauffeur-driven luxury car rental in Jaipur and across Rajasthan. All cars are provided with a professional chauffeur. Self-drive rental is not part of this service unless we confirm it in writing.
Quotes and bookings
Information on this website, including car models, photos and descriptions, is for general guidance. Availability depends on your dates and the season.
A booking is confirmed only when our team confirms it to you in writing, by email or WhatsApp. A quotation is based on the details you share, such as date, route, duration and car, and may change if those details change.
Pricing and payments
Our team shares the final price before you confirm. Tolls, parking, state taxes and other charges are listed clearly in your quotation.
Advance payment, if required, and the payment methods accepted will be told to you at the time of confirmation.
Duration, distance and extra usage
Your quotation states the rental duration and the route or distance covered. Extra hours, extra distance, waiting time and late-night usage beyond what was agreed may be charged additionally.
Your responsibilities
You agree to:
- Give us accurate pickup, drop-off and contact details
- Be ready at the agreed time and place, or tell us if plans change
- Treat the car and chauffeur with respect and follow the chauffeur's reasonable safety instructions
- Not use the car for anything illegal, and not carry prohibited goods
- Not smoke in the car unless we have agreed otherwise
You are responsible for damage to the car caused by you or your guests, and for any cleaning needed beyond normal use.
Chauffeur and vehicle
Our chauffeurs drive according to traffic rules. The chauffeur may refuse a request that is unsafe or unlawful. If a booked car becomes unavailable for reasons such as a breakdown, we will try to offer a suitable alternative.
Cancellations and changes
Please see our Cancellation Policy for how cancellations and changes are handled.
Liability
We take care of the safety and comfort of our guests. To the extent permitted by law, we are not responsible for delays or losses caused by events outside our control, such as traffic, road closures, weather, strikes, flight delays or government restrictions, or for loss of personal belongings left in the car.
Photos and filming
Photos of cars on our website are for illustration. If you plan to shoot a film, advertisement or photoshoot with our car, please tell us in advance so we can confirm and plan it.
Governing law
These terms are governed by the laws of India. Any dispute is subject to the courts of Jaipur, Rajasthan.
Changes to these terms
We may update these terms from time to time. The date at the top shows when they were last changed.
Questions about this page? Please contact us.
